All in the Family


Hey friends and family,

Happy new year from all of us here at Global Response Management. Hopefully you spent some great time with whatever is important to you and yours over the holidays, and are rested and ready to take on 2019.

Dr Quinn – Medical Director

Dr Quinn is a great friend from our days in Mosul: he worked at one of our partner organizations, and made sure our stable patients we delivered to him remained alive. Dr Quinn has been helping us enhance our medical protocols, and providing overall awesome direction in helping GRM build a more robust medical response.

Andy – Operations Support

Say hello to Andy, another friend from Mosul and former British Army Medic who is helping us with our medical protocols and operations planning. Andy has worked in hotspots around the globe including Sierra Leone during the Ebola outbreak, creating the first ever Ebola ward for pregnant patients. He has since developed several management systems in the humanitarian world and worked as an emergency health advisor.

In addition to being this awesome, he’s also a keen mountaineer and an excellent chef, even in remote places.


Sandy & Liz  – Communications & Personell Support

What most people don’t know is how much behind the scenes work goes into making GRM tick. While Helen and myself (Alex) have long done much of the promotion, report writing, messaging with you all (who we love!), we’re also both full time nurses who needed a bit of help. So we brought in these three awesome women to give us a hand with everything from creating infographics, producing this newsletter, and sorting through emails of potential volunteers, and thank you’s. Say hello to Sandy, Liz, and Marcella.

Sandy is a junior creative lead at an advertising agency in Dubai, and is expanding her writing experience on Middle Eastern issues, active in the community and her city.


Liz is a photojournalist with a background in Anthropology, Archeology, and Middle Eastern Studies – and has experience in and a love for Yemen.

*Internship Alert*
While these great people have helped us a great deal, there is one area we could still use some support: FINANCE. If any of you out there have experience in Accounting or Finance and have about 5 hours a week on hand and you’d like to support us, our bomb Business Manager Candy would love to have you. Shoot me an email at


Our Team: Starr

Our EMT Type 1 teams at the Trauma Stabilization Points in Mosul are made of medical professionals from all walks of life. Here’s more in the series about Our Team.


Starr came to us through Global Outreach Doctors (a awesome group of people working hard in the hurricane response in Texas and Florida right now). She’s a former Army nurse, working now in Trauma and Emergency at Oregon Health and Science University.

“My experience with GRM was absolutely amazing.  This organization is full of compassionate, high-caliber medical professionals who care for patients in desperate need of medical attention near the front line.  I’m proud to be part of the good work that’s being done through GRM.  Intense, but very rewarding.  I’d go back in a heartbeat. ”

Thank you Starr!


Our EMT Type 1 teams at the Trauma Stabilization Points in Mosul are made of medical professionals from all walks of life. Here’s more in the series about Our Team, what they learned, and how their experience was volunteering with GRM. Kyirsty (a Critical Care and Burn RN) shares some of her thoughts on being part of GRM.

Thank you Kyirsti!

Kyirsty –

I found GRM through an organization called Global Outreach Doctors. I remember contacting them awhile back about being “on-call” for disaster relief missions. I work in an Emergency Department at a level 1 trauma hospital as well as a burn unit, and with this I have had ongoing training for mass casualty incidents, natural disasters and emergency triage management. While I’m happy I haven’t needed to use this at work, I knew that there were other placed in the world that were not so lucky.  I wanted to be in a place where I could utilize this training and put my skills to use.

When I arrived to Iraq, I was picked up at the airport and taken to the GRM house where I received a information about  the history of the TSP, the current frontline conditions, a safety debriefing, and introduced to the members of the GRM team. The next morning I was off to Mosul. We arrived in trucks and were oriented to our TSPs. I was staying at a Mosque approximately 200 km away from the active combat zone. I became familiar to my environment, learned what medications were in the pharmacy, and met the Iraqi special forces medics I would be working with for the next three weeks. Immediately when I arrived the mosque had a few ambulatory civilian patients. I was at first really intimidated. Providing primary care to patients as an outsider is inherently difficult for many reasons. However, my fellow team members who had been there for weeks or months prior to my arrival jumped right in. Soon enough it felt like being back at work, patients arrived, we rapidly triaged them and tried managed appropriate dispositions based on the resources available.

As the Iraqi forces pushed forward into the old city, our TSP was moved closer to the front and we established a new clinic that assisted with the Army as well as the special forces. This location happened to be right at the entrance of the old city and the main location where humvees could enter, and liberated civilians could exit. There was a lot of human traffic and here we met, saw and treated thousands of patients.  The need was so great that other resources were called in and soon an ambulatory primary care clinic arrived, other TSP physicians dropped in to assist, and non-profit organizations helped move patients and provided essential items like food, water and shoes.

This was a very crazy time but it was also incredible to see so many different facets of society working together to try and lesson the suffering of the people of Mosul. I saw a lot of trauma, I felt and witnessed suffering on a scale so vast that I don’t think I’ll ever find words to accurate describe it. Here in Mosul I also saw such resiliency, beauty and strength resonating out of people that I was continuously reminded that our work had a purpose and for as many people as we could reach, I think it made a difference.

Volunteering with GRM has been a life changing experience. I am incredibly grateful for the opportunities I’ve had here and am so impressed by those who have dedicated their lives to such an honorable cause.